Being nice will cool one’s anger

April 28, 2008

I always knew niceness had its own qualities, but the effects are just immense when the true colors of the quality takes its position. Anyways, I went to my Freshman Advising Center today to get my advisors to override some errors that I get when I try to register a class, but I failed to meet them as I really wasn’t a freshman. Long story short, I was transferred over to the Business College advising center and this is what happened.

I walk inside and I see the room is one silent cubicle with one person trying to register for something with Internship, and the secretary sitting there alone who seemed to be in a very dreary mood. Suddenly, I see my friend rings up on me and me being nonchalant about manners, I gladly pick it up and yell out “Yo, waz up, where you at”. Our chat gets a bit lengthy and I kept on going. The lady walks up and gives me one frowning look and says “Sir, would you please step outside”. The frustration I saw on her face was just unforgetable. I immediately stepped out and ended my conversation by saying ” Yo, I gotta go. Gotta finish up some work.”

I silently walk back in and I gaze at the conversation, which involved the secretary and the student who was trying to register. The student kindly asks “Should I do next semester?” I quickly look back at the secretary and I hear her say “Whatever you want, I am not here to advise you and if you want advice you need to see an advisor.” In my mind, I was like holy crap what is going on with that. At that moment I knew it wasn’t her speaking, it was her frustration that took over her mind.

I approach her and I kindly say “I really apologize for that call”. I get a nod and then I ask her if I can get an appointment, she was a bit triggered. I saw her frustration, but I just nodded and accepted whatever she said. After I had said I needed to see an advisor, she said I needed to make an appointment online. I silently walked to the MAC and asked her how I would initiate my process. As I reached there, she read out to me instructions that were, in fact, much more precise than my Garmini C330. I was surprised how there was no human emotion involved, yet I kept silence and accepted. At last, she cooled and said “what are you really trying to do ?” I felt amazed and happy that now I was communicating with a dynamic being, a human being that is.

If I had exploded in attitude, I would have only ruined the situation. The lesson to be learned is don’t react on any angry person. Reacting will only make situations worse, instead analyze the person and see that they don’t have control over themselves, especially when they are in a intense emotional state. Let them cool off and that all starts by being patience and serene.

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Posted in Believe it or NOT, Blogging, Slackerdemics